Terms & Conditions
Effective Date: 27/08/2025
Welcome to Simplicera. By accessing or using our website and purchasing our ceramic products, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
Simplicera specializes in handcrafted ceramic products including serveware, drinkware, tableware, storage, and gifting items. We may update these Terms from time to time without notice. Continued use of our website means you accept these updates.
2. Products & Services
- All products are handcrafted; slight variations are natural and not considered defects.
- Product images are for reference only; actual products may vary slightly.
- We reserve the right to discontinue or modify products without notice.
3. Orders & Payments
- Orders can be placed directly through our website.
- Prices are listed in INR (₹) and include applicable taxes unless stated otherwise.
- Payment must be completed before order confirmation.
4. Shipping & Delivery
- We ship across India with estimated timelines shown at checkout.
- Delays due to courier services or unforeseen circumstances are beyond our control.
- Customers must provide accurate delivery details.
5. Returns & Refunds
- Returns are accepted only for damaged/defective products reported within 48 hours of delivery.
- To request a return, email us at simplicera@gmail.com with order details & photos.
- Customized or sale items are non-returnable & non-refundable.
6. Use of Website
All content, including images, text, and product designs, belongs to Simplicera. Unauthorized use is not permitted.
7. Limitation of Liability
We are not liable for indirect or incidental damages from use of our products. Our liability is limited to the product value.
8. Privacy Policy
We respect your privacy. Customer details are used only for order fulfillment and communication. See our Privacy Policy.